recent work
Digital Health Companion App Resonance Testing
With data bolstered a quant study I co-created, I conducted virtual in-depth interviews with patients and health care providers to confirm unmet user needs and test the resonance of an MVP digital support solution.
Discovery + Needs Finding Design Research
Focusing on ethnographic research, I worked alongside a global med company to uncover user needs and define opportunity areas in the arterial catheterization product space.
Online Claims Experience Research and Redesign
Encompassing 5 major research initiatives, I utilized a wide array of methodologies spanning from click tests and card sorts to task analysis and think-out-loud studies. My mission is to make online health insurance accessible, understandable and (a little) less stressful.
This will be a password-protected case study.
MVP Platform Design
Designing an interactive prototype on Figma for an emerging platform, Locavori, using surveys, contextual interviews, wireframing, usability testing, and desirability testing.
Service Evaluation
Review & Design
Evaluating the customer journey for a Minneapolis-based start up, Breathe99, through usability testing, journey mapping, user personas, and surveys.
Multi-Touchpoint Design Strategy
Developing a multi-touchpoint design strategy for an emerging iOS app, EmMe, through rapid prototyping, storyboards, and deep dive research.
Feature Proposal within Tech Constraints
Rapid prototyping within tech constraints to propose a new feature design for DIAL’s Playbooks using Kano Analysis.
Design through Contextual Inquiry
Uncovering opportunity areas for Pretsl’s dashboard using methods like cognitive walkthrough, contextual inquiry interviews, prototyping in Sketch, and a guided prototype tour through InVision.
Remote Usability Testing
Website evaluation through remote usability testing and low-fidelity wireframes to inform and recommend changes to the University of Minnesota Press website.
Physical Product Redesign
Utilizing heuristic analysis, design concepts and user evaluations, this involved redesigning a new welcome gift for incoming full stack students at Prime Digital Academy that will be personal, useable and desirable.
Conceptual Design
Designing a website through directed storytelling, low-fidelity wireframing, usability testing, and interactive prototyping with Axure RP.